Workiz alternative
A Workiz alternative for appliance shops, at $49 a month flat
Workiz is a full field service platform with a built-in phone system and automations, sold in multi-user plans. Appliance Repair Desk is a much smaller product: appliance records, scheduling and invoicing for one flat price.
$49/month after the trial. No credit card required to start.
Price
| Appliance Repair Desk | Workiz | |
|---|---|---|
| Up to 3 users | $49/month | Kickstart: about $225/month (last published) |
| Up to 5 users | $49/month | Standard: about $275/month; Pro: about $325/month (last published) |
| More users | Same price | Charged per additional user |
| Pricing model | One flat plan with a public price | Tiered plans, currently quoted on request |
| Free trial | 14 days, no credit card | Offers a free trial; see its site |
Features, side by side
Our column is exact. The Workiz column summarizes what it publishes about its own plans; check its site for the plan you are considering.
| Appliance Repair Desk | Workiz | |
|---|---|---|
| Appliance records (brand, model, serial, warranty expiry) | Yes, the core of the product, with search and service history | A general field-service tool; not appliance-specific |
| Scheduling and dispatch | Yes | Yes |
| Job checklists and parts used | Yes | See its plan details |
| Invoicing | Yes, with labor and parts lines, emailed to the customer | Yes, plus estimates |
| Customer card payments | No. You add your own payment instructions to invoices | Yes, online payments |
| QuickBooks | CSV export you import yourself | QuickBooks Online sync on Standard and above |
| Phone system and call tracking | No | Yes, as a paid add-on |
| Automations | No | Yes, a set number per plan |
| Mobile | Runs in the phone browser; saved jobs readable offline | Mobile app |
Where Workiz is the better choice
It is a larger product than ours. These are real advantages, and for some shops they decide it.
- A built-in phone system with call tracking, which matters if most of your work arrives by phone and you want every call logged against a job.
- Online payments, so customers can pay an invoice by card.
- Automations, with a set number included per plan.
- QuickBooks Online sync rather than a CSV export.
- Lead tracking, subcontractor management and location tracking on its mid-tier plans.
Choose Workiz if
- Your office runs on phone calls and you want them tracked in the same system.
- You want automations and card payments built in.
- You manage subcontractors or need lead tracking.
Choose Appliance Repair Desk if
- You want a public, flat price that does not change when you add a technician.
- Model numbers, serial numbers and warranty dates are how you run your day.
- You need a schedule, job records and invoices, not a call center.
Frequently asked questions
How does Appliance Repair Desk's price compare with Workiz?
Appliance Repair Desk is $49 a month for unlimited users. Workiz's last published list prices started at about $225 a month for its entry multi-user plan, and it now provides pricing on request, so ask Workiz for a current quote.
Does Appliance Repair Desk replace everything in Workiz?
No. It has no phone system, automations, card payments, estimates, lead tracking or native mobile app. It covers appliance records, scheduling, job checklists and parts, invoicing and a QuickBooks CSV export.
Can I import my data from Workiz?
There is no automatic importer. Customers and appliances are added in the app, so switching is easiest for a shop that can re-enter its active customers as they call.
Is Appliance Repair Desk affiliated with Workiz?
No. Workiz is a trademark of its owner. This page compares published information about the two products.
Try the $49 alternative free for 14 days
Add a customer, register an appliance and schedule a job. If it is not enough software for your shop, you will know within the hour, and it will not have cost you anything.
$49/month flat after the trial. No credit card required to start.