A week view by technician
See every job on the schedule, with its technician and service type.
Dispatch and scheduling
Appliance repair dispatch software that knows which appliance
Schedule the week, assign technicians, and send each one out with the address, the model and serial number, the service history and a checklist. Their job details stay readable when the basement has no signal.
$49/month after the trial. No credit card required to start.
What the dispatcher gets
Jobs tied to the appliance
Pick the customer's appliance when you book. The job address fills in from where that appliance is installed, and the visit is added to its history.
Status and priority
Move jobs through scheduled, confirmed, in progress and completed, and flag the urgent ones. Filter the job list by status.
Service types with defaults
Set a default duration and price for each kind of call so they fill in when you book a diagnostic or a repair.
Roles for the office and the field
Owners, dispatchers and technicians each see and change what fits their job. Add as many of each as you need.
Ready to bill when the job is done
A completed job prompts for its invoice. The service becomes the labor line and the parts used become parts lines.
What the technician gets
Everything needed at the door, on the phone already in their pocket.
- The job packet: customer, address, appliance, notes and checklist on one screen.
- The appliance's record: brand, model number, serial number, warranty status and past visits.
- Field updates: change the status, add notes, tick the checklist, log parts used.
- New equipment on the spot: register a second appliance while still in the kitchen.
Offline job packets
Appliances live in basements, garages and laundry rooms where phones lose signal. A technician can turn on offline access once, and the schedule and each job's details are saved on the device.
Without a connection they can still read the address, the appliance, the notes and the checklist. Offline is read-only: status changes and new notes are made once the phone is back online.
What it does not do
So you can decide quickly: there is no GPS tracking, route optimization, customer text messaging, online booking or card processing. It is a schedule, appliance records and invoicing for a small shop, at a price that does not grow with your team.
Dispatch questions
Can technicians see their jobs without mobile signal?
Yes, for reading. A technician saves the schedule and job details on their device while connected, then opens them offline: address, appliance, notes and checklist. Updating a job needs a connection.
Do technicians need to install an app?
No. It runs in the phone's browser. There is no app-store download.
What can a technician change on a job?
Technicians can update a job's status, add notes and completion notes, tick off the checklist, record parts used, and register or edit equipment. Scheduling, pricing, invoices and deleting records are limited to owners and dispatchers.
Does it track technician location or optimize routes?
No. There is no GPS tracking and no route optimization. The schedule shows who is assigned to which job and when.
Does it send text message reminders to customers?
No. It does not send SMS. Invoices can be emailed to the customer.
How many dispatchers and technicians can I add?
As many as you need. The $49 monthly price includes unlimited users in all three roles: owner, dispatcher and technician.
Dispatch your next job from here
Set up your shop in a few minutes: add a customer, register their appliance, schedule the job. The trial is the full product for 14 days.
$49/month flat after the trial. No credit card required to start.