Brand, model, serial and warranty tracking
Every appliance is a record: type, brand, model number, serial number and warranty expiry, with its full service history. Search by any of them and see at a glance whether it is still in warranty.
Appliance repair software
Appliance repair software for $49 a month. Flat.
Track every appliance by brand, model and serial number, dispatch your technicians, and invoice labor and parts. One price covers your whole shop, however many technicians you have.
- $49/month flat
- Unlimited technicians
- 14-day free trial
- No credit card required
Built around the appliance, not just the appointment
General field service tools treat a washer like any other job. Appliance repair runs on model and serial numbers: they decide which part you order and whether the manufacturer pays. So that is where this software starts.
Dispatch and schedule
See the week by technician, assign and reschedule jobs, and set status and priority. Each job carries the customer, address and the exact appliance being serviced.
Job checklists and parts
Add a checklist to a job, record notes as work happens, and log the parts used with quantities and cost. Parts flow straight onto the invoice.
QuickBooks CSV export
Export invoices by date range and status as a CSV with Labor, Parts, Tax, Total and the appliance model on each row, ready to import into QuickBooks.
Custom payment instructions
Write how you want to be paid once (your own payment link, Zelle, check details) and it appears on every invoice you email. Your money goes to you directly; we never touch it.
Offline field access
Technicians can save the schedule and job details to their phone and open them with no signal: address, appliance, notes and checklist. Offline is read-only: making changes needs a connection.
From phone call to paid invoice
The whole job in four steps, with nothing typed twice.
- Add the customerA primary location is created automatically, so you can go straight to the appliance.
- Register the applianceType, brand, model number, serial number and warranty expiry.
- Schedule and dispatchAssign a technician; they get the address, appliance and checklist.
- Invoice the workLabor and parts become an invoice you can email with your payment instructions.
$49 a month, next to what the big names charge
The well-known field service platforms price by tier and by user count. That is fine at one user and expensive the day you add a second truck. Here are the list prices side by side.
| Product and plan | Monthly price | Users included |
|---|---|---|
| Appliance Repair Desk | $49 | Unlimited |
| Housecall Pro Basic | $79 ($59 billed annually) | 1 |
| Housecall Pro Essentials | $189 ($149 billed annually) | Up to 5 |
| Workiz Kickstart | $225 last published; now by quote | First 3 |
The honest trade-off: those platforms do more. They include things we do not, such as built-in card processing, online booking and native mobile apps. If you need those, they are worth a look. If you need appliance records, a schedule and invoices for a small shop, you may be paying for a lot you do not use. See the detail for Housecall Pro and Workiz.
Frequently asked questions
How much does Appliance Repair Desk cost?
$49 per month, flat. That one price includes unlimited technicians, dispatchers, customers, jobs and invoices. There are no per-user fees, setup fees or feature tiers.
How does the free trial work?
You get the full product for 14 days without entering a credit card. If you subscribe, billing starts then. If you do not, the workspace locks and your data is kept so you can pick up where you left off.
Is it really unlimited technicians?
Yes. Add as many owners, dispatchers and technicians as you need. The price does not change when you hire.
Does it sync with QuickBooks?
It exports, it does not sync. You download a CSV of your invoices for any date range and import it into QuickBooks. There is no live two-way connection.
Can customers pay their invoice online through Appliance Repair Desk?
Not through us. We do not process card payments. You add your own payment instructions (a payment link, Zelle, check details) and they are included on every invoice email; you mark the invoice paid when the money arrives.
Is there a mobile app?
There is no app-store app. It runs in the browser on phones, tablets and computers, and technicians can save their schedule and job details on the device to read without signal.
Who is it built for?
Small appliance repair shops, from a solo technician to a handful of trucks, that want appliance records, scheduling and invoicing without paying per user.
Try it on your next service call
Set up your shop in a few minutes: add a customer, register their appliance, schedule the job. The trial is the full product for 14 days.
$49/month flat after the trial. No credit card required to start.