Appliance Repair Desk
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Terms of Service

Last updated: November 13, 2026

These terms are an agreement between you and Nisaj Software ("we", "us") for the use of Appliance Repair Desk (the "service"), available at app.appliancerepairsoftware.com. By creating an account or using the service you agree to them. If you use the service for a business, you agree on that business's behalf.

1. The service

Appliance Repair Desk is web-based software for appliance repair businesses to keep customer and appliance records, schedule jobs and create invoices. We may add, change or remove features over time.

2. Accounts

  • You must give accurate information and keep your password confidential.
  • The person who creates an account is its owner and can add team members with different roles. You are responsible for what your team members do in your account.
  • Tell us promptly at support@appliancerepairsoftware.com if you believe your account has been accessed without permission.

3. Free trial

New accounts receive a 14-day free trial with no credit card required. When the trial ends, access to the workspace is suspended until the account owner subscribes. We keep your data during that time as described in our Privacy Policy.

4. Subscription and payment

  • The subscription is $49 (US dollars) per month for one business account, with unlimited users, plus any applicable taxes.
  • It is billed monthly in advance by card through Stripe and renews each month until cancelled.
  • The account owner can cancel at any time from the billing settings. Cancellation stops future charges.
  • Payments already made are not refunded for partial months, except where the law requires it.
  • If a payment fails we may suspend access until it is resolved.
  • We may change the price for future billing periods and will give account owners at least 30 days' notice by email first.

5. Your data

You keep all rights to the data you enter. You give us permission to host and process it only as needed to provide the service. You are responsible for having the right to store your customers' information and for complying with the privacy laws that apply to your business. You can export your invoices from the app and can ask us to delete your account at any time.

6. Payments between you and your customers

The service does not process payments from your customers. Invoices show the payment instructions you provide, and any payment is made directly between you and your customer. We are not a party to those transactions and are not responsible for them.

7. Acceptable use

You agree not to:

  • use the service for anything unlawful or to send unsolicited bulk email;
  • attempt to access another business's data or to disrupt or probe the service's security;
  • resell the service or provide it to third parties as your own;
  • upload malicious code or content you have no right to use.

We may suspend or close accounts that break these rules.

8. Availability and support

We work to keep the service available and your data safe, but we do not promise that it will be uninterrupted or error-free. Support is provided by email at support@appliancerepairsoftware.com.

9. Disclaimer

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. The service is a record-keeping tool; it does not provide accounting, tax or legal advice, and you are responsible for the accuracy of your invoices and records.

10. Limitation of liability

To the extent the law allows, Nisaj Software is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to the service is limited to the amount you paid us for the service in the 12 months before the claim arose.

11. Ending the agreement

You can stop using the service and cancel at any time. We may suspend or end your access if you breach these terms or do not pay. If we discontinue the service we will give account owners reasonable notice and a chance to export their data.

12. Changes to these terms

We may update these terms. If a change is material we will update the date above and notify account owners by email before it takes effect. Continuing to use the service after that means you accept the updated terms.

13. General

These terms, together with the Privacy Policy, are the whole agreement between you and us about the service. They are governed by the laws of the jurisdiction in which Nisaj Software is established, without regard to conflict-of-law rules. If part of these terms is found unenforceable, the rest stays in effect.

14. Contact

Nisaj Software · support@appliancerepairsoftware.com